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Explore How We Handle Your Privacy

At playbazzar, your personal data is handled with care — from the moment you open your account to every transaction you make via UPI, Paytm or PhonePe.

Data collected only as neededEncrypted account storageYour rights, clearly statedContact us to request changesApplies to India accounts

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Browse Our Data Collection Practices

playbazzar Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you register and use playbazzar, we collect information that is necessary to operate your account — your name, contact details, payment identifiers linked to UPI, Paytm or PhonePe, and records of transactions you initiate. We also collect device data and session logs to keep your

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account secure and to resolve any disputes promptly. This data is processed in line with applicable Indian data protection norms, and access to our platform depends on local law and is available where local law permits. We do not sell your personal data to third parties.
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Data shared with payment processors — including UPI rails, Paytm and PhonePe — is limited strictly to what those processors need to complete your transaction. You can ask us at any time what data we hold about you.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Open a Privacy Request With Us

HOW WE PROTECT DATA

Switch to Stronger Account Security

Every layer of your account — from login to withdrawal — is protected by encryption and access controls.

Data We Collect

We collect your name, email, phone number, payment method identifiers (UPI handle, Paytm or PhonePe number) and transaction records. We collect only what is needed to run your account and process your payments accurately.

Cookie Practices

We use session cookies to keep you logged in and analytics cookies to understand how account pages are used. You can adjust cookie preferences from your browser settings at any time without losing core account functionality.

Account Security

Passwords are hashed and never stored in plain text. We apply two-factor checks for withdrawals and flag unusual login locations automatically. Security events are logged and reviewed by our team on a rolling basis.

Data Retention

Account and transaction records are kept for as long as your account is active and for a defined period afterward, as required by applicable Indian regulations. Once the retention period expires, data is deleted or anonymised.

Third-Party Sharing

We share data only with payment processors handling your UPI, Paytm or PhonePe transactions, and with fraud-prevention services. We do not share your information with advertisers or data brokers under any circumstances.

Requesting Changes

You may request access to your data, ask us to correct inaccuracies or request deletion by contacting our privacy team via email or live chat. We will confirm receipt and act within the timeframes set out in applicable Indian law.

Check What Our Privacy Policy Covers

These are the questions our account holders in India ask most frequently about how their data is handled. If your question is not here, reach our privacy team through live chat or email and we will respond within two business days.

We collect your name, email address, mobile number, date of birth and the payment identifiers you link — such as your UPI handle, Paytm or PhonePe number. We also log device type, IP address and session activity for security purposes.

Payment data is passed directly to the relevant processor — UPI rail, Paytm or PhonePe — over an encrypted connection. We store only a reference ID and transaction amount; we do not retain your full payment credentials on our servers.

Yes. Submit a data access request via email or through the contact form in your dashboard. We will compile and send you a summary of the personal data associated with your account within 30 days of receiving your request.

Contact our privacy team by email or live chat with your request and the specific data point you want corrected or removed. We will verify your identity, make the change, and confirm completion — usually within 30 days.

We share data only with payment processors needed to complete your UPI, Paytm or PhonePe transactions and with fraud-detection services. We do not sell, rent or trade your personal data with advertisers or unrelated third parties.

Records are kept for the duration your account is active and for a set period after closure, as required under Indian regulations. Once that retention window closes, data is securely deleted or anonymised so it can no longer identify you.

Contact our support team immediately via live chat, available around the clock. We will place a temporary hold on the affected account, investigate the access logs and notify you of our findings, then work with you to restore security.

Explore How We Handle Your Privacy

Open a Privacy Request With Us

Switch to Stronger Account Security

Data We Collect

Cookie Practices

Account Security

Data Retention

Third-Party Sharing

Requesting Changes

Check What Our Privacy Policy Covers

01 What personal data does playbazzar collect when I open an account?

02 How is my payment data handled when I use UPI or Paytm?

03 Can I request a copy of the data playbazzar holds about me?

04 How do I ask for my data to be corrected or deleted?

05 Does playbazzar share my information with other companies?

06 How long does playbazzar keep my account and transaction records?

07 What should I do if I think my account data has been accessed without my permission?

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